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NATURAÉ

Shipping Policy

A Legal Disclaimer

All shipping times and costs provided by NATURAÉ are estimates and may vary due to factors beyond our control, such as carrier delays, customs clearance, or unforeseen circumstances. We reserve the right to update or modify our shipping policy at any time without prior notice. Customers are responsible for providing accurate shipping information; NATURAÉ is not liable for delays or losses caused by incorrect addresses or third-party carriers.

Shipping Policy - The Basics

At NATURAÉ, we aim to deliver your orders quickly and safely. All orders are processed within X business days after payment is confirmed. Shipping times vary depending on your location and selected delivery method.

We currently ship to [list countries/regions]. Shipping costs and estimated delivery times will be displayed at checkout.

Once your order is shipped, you will receive a tracking number via email. Please ensure that your shipping address is accurate to avoid delays or lost packages.

NATURAÉ is not responsible for delays caused by customs clearance or other factors beyond our control. Any applicable customs fees or import duties are the responsibility of the customer.

What to Include in the Shipping Policy

  • Processing Time – How long it takes to prepare and pack orders before shipping.

  • Shipping Methods & Carriers – Which delivery services you use (e.g., DHL, FedEx, India Post, etc.).

  • Estimated Delivery Times – How long shipping usually takes for domestic and international orders.

  • Shipping Costs – Whether you offer free shipping or a fixed/variable rate.

  • Order Tracking – How customers can track their shipments.

  • International Shipping – Countries you deliver to and any restrictions.

  • Customs & Import Duties – Who is responsible for taxes or fees on international orders.

  • Incorrect Address Policy – What happens if the customer provides the wrong address.

  • Lost or Damaged Packages – Your replacement/refund policy for missing or damaged goods.

  • Policy Changes – A note that shipping terms can change without prior notice.

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